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TotalSoft IT Solutions Ltd
Services/Custom Software & Automations
Service

Custom Software & Automations

Tailored systems, admin dashboards, and workflow automations designed around how your business actually operates.

Overview

The framework behind the work.

Bespoke software, internal tools, dashboards, and automation built around how your business actually operates — instead of forcing the team into off-the-shelf tools that don't quite fit.

What's Included

Capabilities engineered into every engagement.

Discovery & Process Mapping

Understand the workflows before writing code; identify the highest-leverage automation first.

Web Apps & Admin Dashboards

Role-based portals, internal CRMs, ops dashboards, and reporting tools.

Integrations & APIs

Connect Stripe, Xero, HubSpot, Twilio, and bespoke client APIs into a single workflow.

Long-Term Support

Maintenance, monitoring, and feature roadmap so the system keeps earning its keep.

What This Removes

The outcomes we optimise for.

Every service we deliver is shaped by commercial outcomes — not just deliverables.

  • Hours of repetitive admin per week.
  • Spreadsheets that should have been a database years ago.
  • Reliance on tools that don't match how the team actually works.
  • Operational risk from undocumented manual processes.
Start Here

Get a quote for custom software & automations.

Tell us what you need and we will come back within one working day with a recommendation and an honest estimate — no obligation, no hard sell.

FAQ

Common questions, answered.

Anything else? Ask us directly — a short call usually answers everything.

How much does custom software cost in the UK?

Simple internal tools typically start from £10,000–£25,000, mid-market business systems run £25,000–£60,000, and full SaaS products start from £60,000. The biggest cost drivers are complex integrations, data migration, and native mobile apps. We scope every project with a fixed, transparent estimate before any commitment.

How long does a custom software project take?

Simple internal tools usually take 4–8 weeks. Mid-market systems with integrations and multiple user roles take 3–5 months. We work in milestones, so you see working software early rather than waiting for a big reveal.

Do you integrate with tools like Xero, Stripe, and HubSpot?

Yes — integrations are one of the most common reasons clients come to us. We connect accounting (Xero, QuickBooks), payments (Stripe), CRM (HubSpot), messaging (Twilio), and bespoke client APIs into one workflow.

Who owns the code when the project is finished?

You do. You receive full ownership of the source code, the repositories, and the documentation. There is no lock-in — any competent developer could take the system over.

What happens after launch?

We offer ongoing support covering monitoring, maintenance, and a feature roadmap. Many clients keep us on a monthly arrangement; others hand over to an internal team with our documentation.

Next Step

Let's scope custom software & automations for your business.

A short call is enough to understand your goal and recommend the right next step.